You should definitely look at some other houses on your street, neighborhood, or friends in the area and if you like they way it looks, ask them about their experience with the roofing contractor that installed it. Follow up on their recommendations. If no friends have recommendations for roofers, or if, for instance, you cannot find a roofer who specializes in flat roofs, you can take your roofing contractor search to the internet. If you find your roofing contractor online be sure to ask for references and discuss possible prices.
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Talk to the roofing or siding contractors who interest you on the phone to get a feel for their methods of replacement or any questions or concerns you may have before even asking them to come out to give you and estimate. This way you are not wasting your time or theirs.
A good feel is to see how high pressure their selling strategy is. If they are high pressure that is a good indication they will be at your house talking for a good hour or more trying to get you to sign right then and there and that their price will be even higher than the norm. Trust yourself with the choice your going to make and be confident that you have made the right decision.
For many people, a home is one of the biggest investments of a lifetime, so keeping all parts, including the roof, in good condition is extremely important. In fact, this is especially true when it comes to having work done on the roof. Unfortunately, a number of individuals have learned to turn some homeowners' care and concern into profit, through a number of roofing business tricks. There are some things you can do, however, to avoid becoming the victim of one of these traps.Make certain to do your research when selecting a contractor to work on your roof, so that you are informed about how the roofing process works. Get recommendations from family and friends, check each candidate through the Better Business Bureau or the local Chamber Of Commerce, and ask for references from each candidate and ask questions about the work, including materials and costs.There is no need to worry about the contractor taking offense; a reputable roofing contractor would rather deal with a homeowner who may not understand everything but has done some research, than one who knows nothing and doesn't seem interested in how the process will work - while still expecting superior results. Next, be aware of how some disreputable contractors or companies work. One common way they take advantage of unsuspecting people is by using what is called the "elevator ride." In this case, a company will place a much lower bid than his competitors to replace a roof. The homeowner, anxious to save money--- especially given that replacing a roof is an expensive undertaking - accepts the offer. Work begins, and all appears to be going well, but then suddenly, unexpected problems begin to surface that increase the cost tremendously.Another variation of this trick is when the contractors need far more materials than you originally budgeted for, causing expenses to skyrocket. Often, those who operate these types of dishonest business deals don't do a thorough inspection of the roof. In many cases, the full inspection needed to check the condition of what is already there, look for sufficient insulation, and other things that would be a part of the inspection process with a reputable contractor, is delayed until money has been given and work is already underway. At that point, the homeowner has no choice but to pay, or begin the search process all over.Another common way that numerous homeowners are duped each year is when companies or individuals misrepresent themselves. Sometimes, a company may claim to be an affiliate of a certain type or brand of roofing product or material, when in reality, it is only one of a variety of options available to them.In some cases, it is a product that they may not even use on the job. Other unscrupulous contractors may change the name or location of their company frequently, even as quickly as one job to another. The lack of references or a verifiable work history is a sign a homeowner should be running the other way.Sometimes, potential customers are taken in by individuals who claim to have more experience than he does. For example, when Sam was a teenager, he worked for his Uncle Jim's company doing roofing work for three or four summers, and then went off to college to become a landscaping artist. Years pass, the economy gets rough and Sam loses his job, so he decides to get back into the roofing business. Keep in mind that he still only has four summers of experience that ended when he was 19. Now, he's 38 years old, so he claims that he has 19 years of experience in roofing, a complete fabrication. This exaggeration is common to a group of individuals looking to sound more established; they multiply each person's experience by the total number of people. This way, a crew of 5 employees, each with 2 years experience in the industry, will begin advertising their company as having 10 years experience. By being aware and learning to ask questions, you can protect yourself from a potentially negative contractor-customer relationship. This is all about being a responsible homeowner who understands the importance of doing the research before hiring someone to work on the home.
How to Avoid Roofing Contractor Disappointments
The shingles in your roof need replacing and you are minded to find a roofing contractor to replace the them. Perhaps you have already called a few and are evaluating which contractor to use for your upcoming roof repair. How do you select the best contractor for working on your roof? Here are several things you should consider when looking for a legitimate roofing contractor. Where is the roofing contractor located? It is important to hire a roofing contractor that is local. Chances are you will receive a higher level of service if the roofing company is located near your home or has an office near your residence. References. To determine the reliability of the contractor, references should be provided of their past clients who are willing to vouch that excellent service was received. This should not be the only factor in deciding upon your future roofing contractor as some may claim they value the privacy of their clients and do not wish to bother them. If this is the case, ask for business related references. The places that provide the contractor with supplies can reveal the quantity of materials and regularity of supplying the contractor to help determine their stability. How does the roofing contractor company handle complaints? There are a multitude of issues that can arise during the progress of a roofing replacement. Ask what their process is for handling complaints if they arise. It is also an excellent idea to receive a past client reference who had a complaint that was resolved to the satisfaction of the client. Terms of payment. What are the terms of payment for the job? What is the down payment and amount due upon completion? While it is certainly reasonable that a substantial payment be made before a contractor begins work on a project, it is highly recommended that full payment is not made until after the entire job is completed. Written contract. All terms of the roofing replacement should be put in a written contract. No part of the contracting job should rely on verbal assurances. Bonding. There are things that can go wrong with roofing installations that end up costing quite a bit of money to fix. If this happens on your roofing replacement, you will feel a whole lot better knowing that your roofing contractor is bonded. This will provide the funds to fix whatever mistakes were made. Find a roofing contractor that is bonded. Manufacturer Warranty. Quality materials for roofing typically come with a warranty. It is important to verify that there is actually a warranty on the materials being installed. Request a copy of the warranty. Length of Time in Business How long has the company you are interviewing been in business? A short amount of time in business may reflect instability. If the contractor has been in business less than three years, verify how long they have actually been in the industry. A new contractor may have many years experience working on roofs before they form their own business. Seek a business that has been around for three or more years, or where the contractor has had many more years performing roofing replacements. This again should not be the only factor, everyone has to start sometime. Balance this with referrals and the other points raised in this article. Appropriate Permits. A roofing contractor should know what permits are required for repairing your roof. They should be aware of how to obtain these permits on your behalf. Ask the contractor whether they will obtain the permits necessary to repair the roof. Liability. If a worker becomes injured, who is responsible for the worker's compensation? If the contractor's equipment damages your home, who is liable for the repairs? A good contractor will provide certificates of insurance for liability and worker's compensation before they begin repairing your roof. Subcontractors. Verify whether the contractor will be using subcontractors. If so, it is highly recommended that everything contained within this article for verifying whether the contractor is credible should also be applied to subcontractors. You should receive the names and license numbers of all subcontractors. You should verify whether each subcontractor is also insured so you are not held liable for their accidents. Pending Legal Actions. It is important to verify whether there are any legal actions against the contractor. This is not only necessary for verifying whether the roofing company is legitimate (credible roofing companies should not need to defend themselves in court), it is also important because a lost lawsuit could cause the contractor to go bankrupt. If you have made a substantial down payment for services immediately before the company goes bankrupt, you could lose many thousands of dollars and never have your roofing completed. Material Disposal. Who is responsible for disposing of the waste generated from the roof being replaced? Will your contractor handle all aspects of this? Is there an additional cost for disposing of this waste? NRCA Membership. Membership in local or national roofing associations, such as the NRCA, shows commitment to staying up to date with the very best methods for roof replacement and maintenance. Find a roofing contractor with a high standard of education regarding their trade. Replacing your roof is a significant investment. It makes good sense to ask serious questions before working with a roofing contractor. Here are a few more tips that you should consider when selecting the best roofing contractor for your upcoming roofing replacement. Payment. Do not make a full payment for services unless all work is finished. Inspection. Do not make a full payment without doing a final inspection of all services rendered. Workers liens. Do not fully pay for the roofing replacement job until worker's lien releases have been obtained. Oral Agreements. No agreement should be made verbally without backing it up in writing. All points that are important to you should be made in writing.